Features
Built With Trust
For Every Critical Operation
When downtime isn't an option, AlertEagle brings every alert, escalation, and response into one dependable platform your team can rely on.
Reach Them Anywhere
Phone call, SMS, WhatsApp, and email, in the order you set for primary and backup responders. Unanswered alerts escalate down the list until someone acknowledges.
Right People, Right Time
Alerts reach the people actually on shift, in each location's own time zone — with a one-click override to pull in off-shift responders when a P1 demands it.
Onboard a Team in Minutes
Drag and drop a CSV or Excel sheet and AlertEagle maps the columns for you — hundreds of responders, their contacts, and their shifts, imported in one go.
Everyone Stays in Their Lane
Owner, admin, and group-manager roles, with passwordless sign-in, 2FA, and SAML SSO. Managers see only the teams they run, and nothing outside them.
Connect What You Already Use
Anything that can send an HTTP request can raise an alert through the REST API, with documented runbooks for LogicMonitor inbound and ServiceNow outbound.
See Every Response Live
Track sent, delivered, acknowledged, and failed per channel, plus MTTA and MTTR by person or group. Ask for any of it in plain English and get a PDF back.