Legal & Privacy

Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Effective: May 19, 2026Last updated: May 19, 2026

Our commitment to you

AlertEagle, Inc. (“AlertEagle”, “we”, “us”, or “our”) never sells, trades, or rents your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use alerteagle.io or our services.

01

Information We Collect

We collect several types of information from and about users of our services:

Account informationname, email address, company name, job title, and password when you register.
Usage datapages visited, features used, alert configurations, and interaction logs within the platform.
Device & log dataIP address, browser type, operating system, referring URLs, and timestamps.
Payment informationbilling address and the last four digits of your payment card, processed securely by our payment processor. We do not store full card numbers.
Communicationsrecords of your correspondence with us via email or support channels.
02

How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve our services.
  • Send transactional and service-related communications, including alerts and notifications.
  • Process payments and manage subscriptions.
  • Respond to your comments, questions, and customer-service requests.
  • Send product updates, security notices, and marketing communications (you may opt out at any time).
  • Monitor and analyze usage trends to enhance user experience.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Comply with legal obligations.
03

Sharing of Information

We do not sell, trade, or rent your personal information to any third parties under any circumstances.

We may share your information only in the following limited circumstances:

Service Providers

Trusted vendors for cloud hosting, payments, email delivery, and analytics — all bound by confidentiality obligations.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your data may transfer as a business asset.

Legal Requirements

When required by law or to protect the rights, property, or safety of AlertEagle, our users, or others.

With Your Consent

In any other case where you have given explicit, informed consent.

04

Cookies & Tracking

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

More details
For specifics on the cookies we set and your choices, see our Cookie Policy.
05

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account deletion — when you request deletion, we will erase or anonymize your data within 30 days, unless retention is required by law.
06

Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Encryption in transitTLS 1.2+
Encryption at restAES-256
Access controlsRole-based
No method of Internet transmission is 100% secure. If you believe your account has been compromised, contact security@alerteagle.io immediately.
07

Your Rights

Depending on your location (including GDPR and CCPA jurisdictions), you may have the following rights:

Access

Request a copy of the personal data we hold about you.

Correction

Ask us to correct inaccurate or incomplete data.

Deletion

Request erasure of your personal data.

Portability

Receive your data in a structured, machine-readable format.

Objection / Restriction

Object to or restrict certain types of processing.

Opt-out of marketing

Unsubscribe at any time via the link in any email we send.

Exercising your rights
Email privacy@alerteagle.io. We will respond within 30 days.
08

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us personal information, we will delete it promptly. If you believe a child has submitted information to us, please contact privacy@alerteagle.io.

09

Third-Party Links

The Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and, where required, by sending you an email. The “Last updated” date at the top of this page indicates when the policy was last revised. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out:

AlertEagle, Inc.

Privacy inquiriesprivacy@alerteagle.io
Security concernssecurity@alerteagle.io
Response timeWithin 30 days

© 2026 AlertEagle, Inc. All rights reserved.